Last updated: 7 October 2026

These Terms of Service ("Terms") govern your access to and use of ADDaccounting (the "Service"), operated by ADDaccounting ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Accounts

You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account, whether performed by you or someone with access to your credentials.

2. Subscription and Billing

Access to paid features requires an active subscription at the plan tier you select. Fees are billed in advance on a recurring basis and are non-refundable except where required by law. We may change our pricing with reasonable advance notice; continued use of the Service after a price change constitutes acceptance of the new pricing.

3. Acceptable Use

You agree not to use the Service for any unlawful purpose, to misrepresent financial records, to attempt to gain unauthorized access to other tenants' data, or to interfere with the security or availability of the Service. We reserve the right to suspend or terminate accounts that violate this policy.

4. Your Data

You retain ownership of all financial and business data you enter into the Service ("Customer Data"). You grant us a limited license to host, process, and display your Customer Data solely to provide and improve the Service. You are solely responsible for the accuracy and legality of the Customer Data you submit.

5. Compliance Disclaimer

The Service is a bookkeeping and accounting tool and does not constitute tax, legal, or accounting advice. Features relating to LHDN e-Invoicing or other regulatory integrations are provided on an "as available" basis and may be in active development, limited, or temporarily unavailable; you remain solely responsible for your own regulatory and tax compliance obligations.

6. Service Availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control.

7. Limitation of Liability

To the maximum extent permitted by law, ADDaccounting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Service.

8. Termination

You may cancel your subscription at any time. We may suspend or terminate your access to the Service if you breach these Terms or fail to pay applicable fees. Upon termination, we may delete your Customer Data after a reasonable retention period, subject to applicable legal requirements.

9. Changes to These Terms

We may revise these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us via WhatsApp at +60 17-679 0337.