Last updated: 7 October 2026
This Privacy Policy explains how ADDaccounting ("we", "us", or "our") collects, uses, discloses, and safeguards information when you use our accounting and bookkeeping software (the "Service"). By using the Service, you agree to the practices described in this policy.
We collect information you provide directly to us when you create an account, configure a company, or use the Service, including your name, email address, company details, and financial transaction data you enter or upload (such as invoices, receipts, bank statements, and payroll records). We also automatically collect limited technical information such as IP address, browser type, and usage logs to keep the Service secure and reliable.
We use the information we collect to provide, maintain, and improve the Service; to process the transactions and reports you request; to communicate with you about your account; to detect and prevent fraud, abuse, or security incidents; and to comply with applicable legal and tax obligations, including Malaysian LHDN requirements where relevant.
Your data is stored using industry-standard cloud infrastructure with encryption in transit and at rest where supported. We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
We do not sell your personal or financial data. We may share information with trusted third-party service providers who help us operate the Service (such as cloud hosting, email delivery, or payment processing providers), and only to the extent necessary for them to perform their functions. We may also disclose information if required by law or to protect our rights, users, or the public.
We retain your account and financial data for as long as your account is active or as needed to provide the Service, comply with legal obligations (including statutory record-keeping requirements), resolve disputes, and enforce our agreements. You may request deletion of your account data, subject to any legal retention requirements.
Depending on your jurisdiction, you may have the right to access, correct, export, or request deletion of your personal data. To exercise any of these rights, please contact us using the details below.
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling them may affect some functionality.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.
If you have any questions about this Privacy Policy, please contact us via WhatsApp at +60 17-679 0337.